#Amazon chatbot alexa information how to#
#Amazon chatbot alexa information full#

It also describes the logic, information, and processes that take place behind the scenes.

A flow diagram contain more than just the conversation.

Each part of a flow diagram has its own symbol, making it easy to understand what is happening at each stage.

A flow diagram is different from a conversation diagram in a few key ways: Now that you have a basic conversation diagram, we need to make it into a flow diagram. The aim is just to understand how the chatbot is going to be interacting with the user and what utterances the user is likely to say. This can be done in lots of ways: with flow diagram software, using two phones or two messaging accounts, or simply with pen and paper. These utterances can trigger which intent the user is trying to access and they can also be used to get the exact information needed to fill the slots. This is key to chatbots as this is how a user interacts with the chatbot. UtterancesĪn utterance is a word or phrase that has been said. This could be as simple as saying 'You have ordered a large Hawaiian pizza', where the size and topping are exactly what the user previously ordered. To make use of the information gathered in the slots, they can be accessed in the next stage of the chatbot logic. Defining the information that can be stored in a certain slot is called creating a slot type. If you were trying to find out whether they wanted a large, medium, or small pizza, it wouldn't be very useful if they could enter any random information. Slots are designed to only accept certain types of information. This information is collected and stored in slots. If you are wanting to order a pizza, the chatbot needs to know what toppings you want, what style of base you want, and where you want it delivered to. To allow the chatbot to be really useful, it has to be able to gather details about what the user is asking for. In the SayHello example, they might be 'Hello chatbot', 'Hey there chatbot', or just 'Hi'.

Each intent can have lots of sample utterances. The sam ple utterances are a list of words or phrases that the user might say when they are trying to start an intent. They are started or triggered when the user says one of the sample utterances. They can be designed to be as elaborate as your imagination allows. A more complex intent may be booking a holiday, choosing and buying a pair of shoes, or ordering a pizza. A basic intent may just be SayHello, which just says 'Hi' to the user. Intents can vary in complexity from very simple to extremely complicated. They are called intents because they are the things that the user intends to do. They are the tasks or conversations that the chatbot can process. Intents are the most important part of a chatbot. There are three main components of a chatbot: intents, slots, and utterances.

#Amazon chatbot alexa information full#

We will explore Alexa, learn about DynamoDB databases, and add cards to user conversations.īy the end of this book, you will have explored a full set of technologies that will enable you to create your own voice and messaging chatbots using Amazon.Ī chatbot is very different in the way that it interacts with a user, and therefore how it works is also very different. In the concluding chapters, we shift our focus to Amazon Lex and messaging chatbots. Once you’ve come to grips with this, you will learn to create increasingly complex chatbots, integrate Amazon S3, and change the way Alexa talks to the user. You will then learn to develop Alexa Skills and Lex chatbots using Lambda functions to control functionality.

#Amazon chatbot alexa information how to#

The book starts with teaching you how to set up your local environment and AWS CLI so that you can automate the process of uploading AWS Lambda from your local machine. Have you ever wondered how Alexa apps are made, how voice-enabled technologies work, or how chatbots function? And why tech giants such as Amazon and Google are investing in voice technologies? A better question is: why should I start developing on these platforms? Hands-On Chatbot Development with Alexa Skills and Amazon Lex covers all features of the Alexa Skills kit with real-world examples that help you develop skills to integrate Echo and chatbots into Facebook, Slack, and Twilio with the Amazon Lex platform.